Our Service Department carries out any remedial work that maybe required under our comprehensive 10 year guarantee. We have also recently started carrying out repairs on windows that are outside of our 10 year guarantee for a small charge.
This is not an area that our company seeks to profit from and our charges are kept to a minimum for this reason. We also felt strongly that it would be nice step to support a local charity from the charges made for the work carried out.
Once we had decided that we were going to support a charity, we quickly chose the Sheffield Children’s Hospital, as Director, Ian L Hunter explains...
“We chose to support Sheffield Children’s Hospital because it provides vital medical treatment to the young people in our city and beyond. The hospital is one of only four dedicated children’s hospitals in the UK and is something the city ought to be very proud of. Many of our staff and their families have been treated by the hospital over the years, so deciding that this was the right charity to support was an easy choice and we hope to continue supporting the charity for many years to come."
From January to December 2015 Sheffield Window Centre will donate three percent of the annual turnover (excluding VAT) of the Service Department to The Children’s Hospital Charity (Registered charity no. 505002) and this will be reviewed on an annual basis. We have also donated an initial sum of £1,000 to get the ball rolling.
Our Service Department can be contacted on 0114 278 8337, and we will make a mutually convenient appointment for one of our engineers to visit your property and carry out a repair.