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Our basic principles are simple – The best product available at the correct price for the job – and ALWAYS PRESSURE FREE. Many cheaper companies in our industry go out of business or keep changing name, these people are simply after a quick cash turnover and will probably have disappeared when service or warranty work is required. Worse still is their use of sub-contractors whose only aim is a ‘quick buck’. Attention to detail won’t have been priority. By choosing Sheffield Window Centre, you can be confident that your 10 year guarantee will be honoured, and everything will be done with quality, security, safety, and longevity in mind – PLUS your future recommendations to friends, family and neighbours.
On the other hand, companies that spend thousands on Radio and TV advertising tend to be the most expensive. They need to pass the cost of expensive adverts to the end user... not because their product is any better, it definitely isn’t. This type of operator tends to adopt a hire and fire policy with installers to cope with the peaks and troughs associated with targeted marketing. Consequently, they have little or no knowledge of an individual’s skill level. The majority of our fitters hold NVQ qualifications and have been with us for a number of years. They know exactly what is expected of them, and this is the reason that all our installations are of a consistently high standard.
We have found our niche in the market and will be around for many years to come. After all, this is a family business and Sheffield Window Centre is the [Hunter] children’s future. In fact, my eldest son (Ian) is now a Managing Director, both my daughters (Amy & Samantha) work for the company full time, one doing stained glass and the other as senior sales administrator. The youngest family member (Joe) joined the business in July 2011 after his A Levels. For the next 2 years he is learning ‘Production & Fabrication’ from a grass roots position by being ‘hands-on’ in our factory - so we truly are a family business.
We always apply the latest technology and we constantly re-invest in new machinery to stay at the forefront of the industry. In 2009 we acquired additional manufacturing premises due to the growth of our business. So now we have new machinery, premises, software & hardware etc - but still, we only sell in the old fashioned way... by dealing honestly and honorably in the same way that we like to buy things ourselves... No hassle, No pressure and overall the best value around for your money – and that’s a promise!